cabtechtips http://cabtechtips.pbwiki.com/ RecentChanges for cabtechtips http://cabtechtips.pbwiki.com/feedlogo.gif PBwiki http://pbwiki.com/ PBwiki 1.3.8 support@pbwiki.com PowerPoint print problem http://cabtechtips.pbwiki.com/PowerPoint+print+problem email.hidden@example.com (gr) gr edited PowerPoint print problem 1. New - PowerPoint printing station now available, as of 7/17/08. The stand-up quick-printing computer at the OPAC stations now has a copy of PowerPoint installed. Files opened in PowerPoint can be printed in any of the usual PowerPoint options: handouts, multiple slides per page, etc. (Note: as on 7/21/08, most files need to be saved first, then opened - files are often opening in the PowerPoint viewer instead of the full software, a problem that Horacio is working on.)
2. PowerPoint files can still not be printed as multiple-pages-per-sheet from the public workstations. Horacio is working on this, has confirmed what the problem is, & is pursuing ways to get around the problem. Any student wanting to print a PowerPoint file (.ppt) with multiple slides per sheet should be directed to use one of our laptops, which have the software on them. (Still in effect as of 10/25/07)
2.
3. PowerPoint oddity. While trying to print a PowerPoint file double-sided, a student man]]> Mon, 21 Jul 2008 13:19:16 +0000 mod Printing non-WORD files http://cabtechtips.pbwiki.com/Printing+non-WORD+files email.hidden@example.com (gr) gr edited Printing non-WORD files WordPerfect (and other?) users! & MS Works users!
WordPerfect Files
I did a bit of testing with a student today, & we've discovered that her .wps (WordPerfect) file could be opened by both the laptops (using WORD) and the student workstations (using the WORD viewer). Something must have changed, or maybe newer WordPerfect versions work differently - who knows.
So,Microsoft Works Files
This morning we discovered that Microsoft Works files will not work on our student workstations. However, when you use a library laptop, it still doesn't open the file but it does give you the option of downloading a converter for the file. Once the converter is downloaded, and you install the converter (double-click on the downloaded file's desktop icon), the files open fine. I've asked that the converter be added to the laptops, so hopefully soon we'll have a better solution for this.
Other non-WORD Files
So, now, when a student comes in with a Mon, 14 Apr 2008 11:08:09 +0000 mod SideBar http://cabtechtips.pbwiki.com/SideBar email.hidden@example.com (gr) gr edited SideBar Printers - Contact List
Printing - Diagnosing problems
Printing non-WORD files
Printing system - who does what
Printing Utilities (Reference)
]]> Thu, 10 Apr 2008 14:40:04 +0000 mod Printing non-WORD files http://cabtechtips.pbwiki.com/Printing+non-WORD+files email.hidden@example.com (gr) gr added Printing non-WORD files

Good news for WordPerfect (and other?) users!


 


I did a bit of testing with a student today, & we've discovered that her .wps (WordPerfect) file could be opened by both the laptops (using WORD) and the student workstations (using the WORD viewer). Something must have changed, or maybe newer WordPerfect versions work differently - who knows.


 


So, now, when a student comes in with a non-WORD text tocument, have them give it a try. Don't forget, tho, in order to let WORD recognize the file, you need to change the settings on the Open menu to display All Files rather than just WORD documents.


 


If you come across a document type that fails, please try to save a copy for us (on the Ref Desk USB drive) for testing, and let me know.


 


Thanks!


 


]]> Thu, 10 Apr 2008 14:39:31 +0000 add PhysioEx http://cabtechtips.pbwiki.com/PhysioEx email.hidden@example.com (gr) gr edited PhysioEx PhysioEx
Update: as of today (11/7/07), PhysioEx 7.0 no longer works on the JAWS station. The good news is that it does work on our laptops.
is environment. college (Spring 2008).
]]> Wed, 12 Mar 2008 07:40:13 +0000 mod FrontPage http://cabtechtips.pbwiki.com/FrontPage email.hidden@example.com (gr) gr edited FrontPage Cabrillo Library Tech Tips
Welcome to my first attempt to organize all our various technical tips on one kind of technology or another! This wiki will be evolving and growing over time, assuming you find it useful & easy to use. You can also add info, comments, and more. Search box is at top right, or try the categorized links at right.
First, log in usingWant to search or browse the link at top right (see my email for the password).
Next, you can: information?
Search the contents using the search box at top right
on one of the pages listed SideBar link at right (under SideBar)
Click the right, Tue, 11 Mar 2008 15:49:14 +0000 mod FrontPage http://cabtechtips.pbwiki.com/FrontPage email.hidden@example.com (gr) gr edited FrontPage Click on New Page to create a new page with a new tip
Sit back and admire the new tool!
page?
Click on Log In link (see my email for original email, or the password).
Search "passwords" page in the contents using Ref Manual, for the search box at top right
Click on one of password)
Pull up the pages listed at right (under SideBar) page you want to edit, and click on Edit, or
Enjoy!
GR
]]> Tue, 11 Mar 2008 15:46:17 +0000 mod FrontPage http://cabtechtips.pbwiki.com/FrontPage email.hidden@example.com (gr) gr edited FrontPage Click on New Page to create a new page with a new tip
Sit back and admire the new tool!
Want to edit a page, or add a new page? (see my email for the password).
Search the contents using the search box at top right
Click on one of the pages listed at right (under SideBar)
Enjoy!
GR
]]> Tue, 11 Mar 2008 15:44:28 +0000 mod MathXL http://cabtechtips.pbwiki.com/MathXL email.hidden@example.com (gr) gr edited MathXL laptops. Note: sometimes students refer to something called MyCourseCompass, which seems to be an umbrella site that includes MathXL. To our knowledge this is the first time a student asked about MathXL, so we may or may not add this plug-in in the future to the student workstations. 10/25/07 (still valid, 3/10/08) (More students asking, as of 3/10/08.)
]]> Mon, 10 Mar 2008 10:55:38 +0000 mod MathXL http://cabtechtips.pbwiki.com/MathXL email.hidden@example.com (gr) gr edited MathXL workstations. 10/25/07 10/25/07 (still valid, 3/10/08)
]]> Mon, 10 Mar 2008 10:50:15 +0000 mod Printing Utilities (Reference) http://cabtechtips.pbwiki.com/Printing+Utilities+%28Reference%29 email.hidden@example.com (gr) gr edited Printing Utilities (Reference) When Print dialog box opens, click Cancel, unless student wants a receipt
For cash back to a student:
forget minus sign and decimal point)
In Comment field, enter library cashback
Click Record button
]]> Mon, 25 Feb 2008 11:55:50 +0000 mod SideBar http://cabtechtips.pbwiki.com/SideBar email.hidden@example.com (GR) GR edited SideBar PowerPoint printing problems
Printers - Contact List
Printing - Diagnosing problems
Printing system - who does what
Printing Utilities (Reference)
]]> Mon, 10 Dec 2007 17:06:36 +0000 mod Printing - Diagnosing problems http://cabtechtips.pbwiki.com/Printing+-+Diagnosing+problems email.hidden@example.com (GR) GR edited Printing - Diagnosing problems Right-click the mouse, select Repair
When wireless connection is repaired, printing should work fine
past Calculating "Calculating" on Print Manager Assistant menu (either workstation or laptop)
Go to student printer, and:
Make sure it isn't printing anything
]]> Mon, 10 Dec 2007 17:05:11 +0000 mod Printing - Diagnosing problems http://cabtechtips.pbwiki.com/Printing+-+Diagnosing+problems email.hidden@example.com (GR) GR added Printing - Diagnosing problems

Printing - Diagnosing common problems


 


Printing on a workstation and getting a message can not find a printer



  • Try again - sometimes the problem goes away immediately

  • Shut down the application, re-open it, & try again

  • If nothing else works, restart the computer - this should always work

  • Have the student try at a different workstation, since rebooting takes a while


 


Printing on a laptop and getting a message about not being able to connect to a printer



  • The wireless connection was probably lost. To fix:

    • Move your mouse over the icons along the bottom right of the screen til you find the wireless icon

    • Right-click the mouse, select Repair



  • When wireless connection is repaired, printing should work fine


 


 


Not g

]]> Mon, 10 Dec 2007 17:02:29 +0000 add Printing Utilities (Reference) http://cabtechtips.pbwiki.com/Printing+Utilities+%28Reference%29 email.hidden@example.com (gr) gr edited Printing Utilities (Reference) This is the program that allows librarians to enter credit to a student’s account, when a student reports unsuccessful print jobs (jams, faulty printing, etc.). This program is also to be used to handle the hopefully infrequent request of money back for patrons who didn’t realize the Pay Station does not make change.
Click on Cashier icon on Reference Desk desktop
account name and click Search button to display name & balance
Note: for students who do not know their network account, you need to follow this pattern for their account name:
First 2 letters of first name, first 4 letters of last name, last 4 digits of student ID number
]]> Fri, 07 Dec 2007 13:57:23 +0000 mod Laptop Logon Problems http://cabtechtips.pbwiki.com/Laptop+Logon+Problems email.hidden@example.com (Debra) Debra commented on Laptop Logon Problems Hi, everyone.
Students can also experience difficulties if they're trying to log on from the back of the library. This occurs with our laptops as well as their own. Sometimes, it's as simple as having them come forward to the Ref desk to log in. ]]> Wed, 05 Dec 2007 14:00:58 +0000 com SideBar http://cabtechtips.pbwiki.com/SideBar email.hidden@example.com (gr) gr edited SideBar Printing system - who does what
Printing Utilities (Reference)
Tech Tips (old list)
]]> Wed, 05 Dec 2007 09:35:16 +0000 mod SideBar http://cabtechtips.pbwiki.com/SideBar email.hidden@example.com (GR) GR edited SideBar PhysioEx
PowerPoint printing problems
Printers - Contact List
Printing system - who does what
Printing Utilities (Reference)
]]> Wed, 28 Nov 2007 11:03:48 +0000 mod Printers - Contact List http://cabtechtips.pbwiki.com/Printers+-+Contact+List email.hidden@example.com (GR) GR added Printers - Contact List

Printers - Who you gonna call?


 


Student printer (Casanova)



  • Paper jams, out of paper: Circulation staff

  • Replace toner cartridges: Kerry or Georg or Horacio

  • Mysterious behavior: Georg or Horacio


 


Staff printer (HP Laserjet 9000)



  • Paper jams, out of paper: Circulation staff

  • Replace toner cartridges: Kerry or Georg or Horacio

  • Mysterious behavior: Georg or Horacio


 


Classroom printer



  • Paper jams, out of paper: Reference staff

  • Replace toner cartridges: Horacio or Georg

  • Mysterious behavior: Georg or Horacio


 


Color printer (by fax machine)



  • Paper jams, out of paper: Self-service

  • Replace toner cartridges: Horacio 

  • Mysterious behavior: Horacio


]]> Wed, 28 Nov 2007 11:02:03 +0000 add PhysioEx http://cabtechtips.pbwiki.com/PhysioEx email.hidden@example.com (GR) GR edited PhysioEx]]> Wed, 07 Nov 2007 14:26:25 +0000 mod