Printing Reports Manager

This is the program that allows librarians to view and print a student’s printing activity

• Click on Reports Manager icon on Reference Desk desktop
• On resulting list of report types, click on Account Statement
• On Report Criteria screen, specify:
  • Date (year-to-date or month-to-date is probably best)
  • User – enter student’s network account name (you can select from drop-down list); if student does not have a network account, you need to follow this pattern for their account name: First 2 letters of first name, first 4 letters of last name, last 4 digits of student ID number
  • Leave all other values as is
• Click OK
• When done, close program

Cashier

This is the program that allows librarians to enter credit to a student’s account, when a student reports unsuccessful print jobs (jams, faulty printing, etc.). This program is also to be used to handle the hopefully infrequent request of money back for patrons who didn’t realize the Pay Station does not make change.

• Click on Cashier icon on Reference Desk desktop
• On resulting screen, enter student’s network account and click Search button to display name & balance
  • Note: for students who do not know their network account, you need to follow this pattern for their account name:

     

    First 2 letters of first name, first 4 letters of last name, last 4 digits of student ID number

• For credit to an account:
  • In Amount field enter amount to credit to account (don’t forget decimal point)
  • In Comment field, enter library credit
  • Click Record button
  • When Print dialog box opens, click Cancel, unless student wants a receipt
• For cash back to a student:
  • In Amount field, enter amount of cash to give to student (don’t forget minus sign and decimal point)
  • In Comment field, enter library cashback
  • Click Record button
  • When Print dialog box opens, click OK to print receipt
  • Go to printer, get receipt, and put in Circulation cash drawer (very important for cash reconciliation!!!)

     

  • Remove specified amount of cash from Circulation cash drawer and give to student

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